Bitstamp exchange review
Charges for using credit cards to make purchases vary depending on the amount involved. Trading pairs cost a percentage ranging from 0. The higher the amount traded, the lower the percentage cost you incur. Bitstamp charges for a long list of service and operational fees. Should you like to try something different to Bitstamp, the following are the most popular alternatives:. Bitstamp Cryptocurrency Exchange Review bestbitcoinexchange.
Bitcoin Brokers Filter by:. Open filter Close filter. No results to be displayed. Have you ever used Bitstamp? Let me know in the comments below.
Read More Buy Now. Thank you for submitting your comment for moderation. Notify of new replies to this comment. I just joined the Bitstamp. It took more than a month for verification process.
Now I plan to buy some ripples but saw so many comments about Bitstamp. Recently it was on the news with the loss the customer's deposit. They are notorious for their KYC procedure, often making clients jump through multiple hoops before deposit and withdrawal is allowed.
Despite this, they are a reputable exchange however patience is advised. For a faster exchange, try the likes of Bittrex. Really bad customer service and insecure platform.
I just joined bitstamp. Soon I'll uplaod my vetting docs. I want know can I buy xrp ripple. Thank you this valuable information. Does bitstamp provide what is equivalent to a prospectus for its investments and if so what is it called?
How do they define dormancy? What are the options for waiving the monthly fee? Do they have available human customers support? I am trying to learn more about this type investment. Thank you for your reply. So do people have problems transferring coins out or cashing out? Hi, Does anyone know how to move XRP from the exchange onto an offline wallet? BitStamp is one of the only ones that allows you to buy Ripple using a credit card but like others on here I get no response from support.
Bitstamp is being ridiculous these days. They did not deposit my money for 8 days and counting. They did not responded my ticket for 5 days and counting. I am not sure how i am going to trust them anymore. I never had any problem before. It used to take hours for deposits being credited.
If they are overloaded, they should focus on deposits, not new verifications. It is really sad and frustrating and not legal. I can understand how frustrating it is when you miss a critical trading opportunity. Do remember, as I mentioned in the above comment reply - all bitcoin exchanges are simply overloaded with new users at the moment. Yes, they could be doing better and should have recruited more staff beforehand. I have a very smooth transaction at the beginning.
I have tried so hard after to make purchases and send emails to support nothing is working out. Not even a response from them!
I will not recommend it to anyone. Remember that support teams across all bitcoin sites are overloaded with new users flooding in from all areas since early November The response time delays should clear up, but time is necessary. Who can tell me how many days the bitstamp need to deposit for international wire transfer?
My money wired a week ago over 5 business days , so far "o" balance in my account. The thing is they didn't reply any emails I sent and no one answer the phone International wire takes much longer than normal SEPA days.
Be aware that support is currently experiencing high volume of requests from hundreds of thousands of new users. I submitted the docs for verification 6 days back and still the status is pending. Sent an email to support as well and didn't see any action. Do note that Bitstamp have had new users this week. It may take some time for them to clear the ID verification backlog. You can't login, getting "aaaaa it's gone" message and the customer service is unresponsive.
It doesn't get much scarier then that. Does anyone else experience the same problem just a few days ago?
Please share your thoughts. Yeah many of these bitcoin exchange are simply buckling under the huge waves of new users coming in at high trading times. Sometimes you will experience downtime. Be very aware using Bitstamp. Currently they have too many clients resulting in the inability to sell your shares or buy shares in high volume times. You could lose everything because they don't have enough servers. It happened to me and they sent me an email pretty much saying they could care less.
I tried to sell numerous times during a sudden drop and it kept saying error. Finally I guess one went through but an hour later and it sold well below the current stock value. There is no compensation and they take no fault for it.
Thanks for sharing your experience of Bitstamp at high trading times. I have been seeing issues with the trading engine on Kraken, especially during high peak trading, but not on Bitstamp yet. Has anyone else experienced this? I do agree that BitStamp is seemingly going in too much with their questions. Why should users have to answer whether they also use other exchanges? It seems less about customers safe and more about grabbing information for free. I appreciate the fact that they follow the rules set by Luxembourg's CSSF, but they should know the limits of what they demand the customers to do.
This also seems a bit hypocritical on their part. They want to know as much from their customers, but they were completely silent about the July incident leading to the loss of 19k BTC? Can anyone please tell me how much time does bitstamp take for international wire withdrawal and apart from the 0. I've been using Bitstamp since I have only good things to say about them. The cash was in my bank account in two days. How long does it take to fund Bitstamp account via international wire transfer?
Have you got the answer? I have the same question like you. I wired money a week ago, so far "o" balance in my account and no email to me even though I sent so many tickets to their support Yeah i'm also going to back this comment up: They've got an easy to use layout, their website is always up and running. I trade approx euro per week and withdraws are ok for me.
Bitstamp has to be one of the best places to buy bitcoin in Europe. That is some nice investment timing there - well done: It's nice to hear such good reviews of Bitstamp. In they hold a large share of the bitcoin trading market and increasingly other cryptocurrencies with thousands of satisfied customers. I've been using Bitstamp for a couple of years. Bitstamp maintains offices in London, Slovenia and in Berkeley, California.
Outside of Europe, Bitstamp supports services in close to 50 countries. The exchange is one of only a few that accept debit and credit cards. You have to apply to the company for your credit card to be approved for use. Be aware that your country of residence must be on the list of countries supported by Bitstamp. SEPA transfers to Bitstamp are efficient, cheap, and fast usually two days.
Until January , Bitstamp was exclusively a bitcoin exchange. It has since added other cryptocurrencies to its pairing options. The list of supported cryptocurrencies in addition to bitcoin includes Litecoin and Ripple. The exchange also added ether on August 17, With only four supported cryptocurrencies, Bitstamp accepts fewer than other global exchanges. In comparison, Coinbase supports 5 cryptocurrencies, Bitfinex 14, Kraken 14 and Poloniex Users must trust the company to secure and safeguard their digital coins.
This means users also must trust those in charge of their private keys to remain honest. Meanwhile, users access funds through accounts using passwords and two-factor authentication 2FA. The history of cryptocurrencies has shown that you should avoid entrusting third parties with your private keys.
Experts always recommend bringing your holdings onto exchange platforms only when you are ready to sell. Bitstamp presents their security features from the moment you register an account. After you fill out the registration form, an email is sent containing a customer ID and password to your inbox.
You use the ID as your username, and you should change your password immediately the first time you sign in. Before you will be allowed to trade on the platform, you must also verify the account by providing your full name, postal address and date of birth. To authenticate this information, Bitstamp requires you to upload a government-issued ID and a no more than three-months-old utility bill to prove place of residence. The document scans should be of high quality colour images, dpi resolution or higher , visible in their entirety and current not expired.
After you submit proof of ID, it takes three days for Bitstamp support to approve your application. In February , it was the target of a compromising distributed denial of service attack.
The exchange suspended withdrawals for some users for two days to prevent hackers from accessing private keys and cashing out. The attackers blackmailed Bitstamp and demanded 75 bitcoins in ransom. The company refused to pay and cited a policy of non-negotiation with criminals. The news only surfaced six months later when someone leaked an internal report about the hack. Bitstamp declined to acknowledge its authenticity.
Instead, they successfully requested the document be taken down from the platform on which it was published. Bitstamp operates through website and mobile applications. The bulk of its traffic comes through the web. Most user reviews of Bitstamp give the website a very good score. Users also have the option to develop their own software to access and manage their accounts. Bitstamp has made third party apps possible by offering a custom API.
A rating on downdetector. Users have also pointed to problems with logging in, especially with not receiving verification codes. The exchange offers a mobile app for both Android and Apple. Mobile users can place orders, make deposits and withdraw funds. Major issues raised by users-reviews include slow customer support, difficulty in executing orders —especially those involving Ripple —and poor trading chart experience.
Personally I have stopped using Bitstamp after support made a very invasive request for personal information. However, Bitstamp seem to take advantage by requesting customers give out information on competitor usage.
Take a look for yourself:. I've read many users complaining on forums after receiving similar invasive requests from Bitstamp. I always give credit to exchanges that strive to make the vetting process as smooth as possible for their clients Kraken does this much better than Bitstamp. Unfortunately, this is a big negative. Please note that most users do not receive this request. Bitstamp charges three types of fees—on deposits and withdrawals, for trading, and for various services.
Depositing and withdrawing is free for all cryptocurrencies. However, withdrawing using BitGo Instant will cost you 0. Also transferring Ripple IOUs between accounts costs 0. It is free to deposit using SEPA, but you will be charged 0. International wire transfers cost 0. Charges for using credit cards to make purchases vary depending on the amount involved.
Trading pairs cost a percentage ranging from 0. The higher the amount traded, the lower the percentage cost you incur. Bitstamp charges for a long list of service and operational fees. Should you like to try something different to Bitstamp, the following are the most popular alternatives:. September 14, by BestBitcoinExchange — 37 Comments. Buy Bitcoin Now Rank. Buy Now Go to eToro eToro. Have you ever used Bitstamp? Let me know in the comments below.
Read More Buy Now. Thank you for submitting your comment for moderation. Notify of new replies to this comment. I just joined the Bitstamp. It took more than a month for verification process. Now I plan to buy some ripples but saw so many comments about Bitstamp. Recently it was on the news with the loss the customer's deposit.
They are notorious for their KYC procedure, often making clients jump through multiple hoops before deposit and withdrawal is allowed. Despite this, they are a reputable exchange however patience is advised. For a faster exchange, try the likes of Bittrex.
Really bad customer service and insecure platform. I just joined bitstamp. Soon I'll uplaod my vetting docs. I want know can I buy xrp ripple. Thank you this valuable information. Does bitstamp provide what is equivalent to a prospectus for its investments and if so what is it called? How do they define dormancy? What are the options for waiving the monthly fee?
Do they have available human customers support? I am trying to learn more about this type investment. Thank you for your reply. So do people have problems transferring coins out or cashing out?
Hi, Does anyone know how to move XRP from the exchange onto an offline wallet? BitStamp is one of the only ones that allows you to buy Ripple using a credit card but like others on here I get no response from support. Bitstamp is being ridiculous these days. They did not deposit my money for 8 days and counting. They did not responded my ticket for 5 days and counting. I am not sure how i am going to trust them anymore. I never had any problem before.
It used to take hours for deposits being credited. If they are overloaded, they should focus on deposits, not new verifications. It is really sad and frustrating and not legal. I can understand how frustrating it is when you miss a critical trading opportunity. Do remember, as I mentioned in the above comment reply - all bitcoin exchanges are simply overloaded with new users at the moment. Yes, they could be doing better and should have recruited more staff beforehand.